Aura Pop Hoops

📦 Shipping Policy

🚚 How Much Does Shipping Cost?

The shipping fee varies depending on your destination and the number of items in your order. You can check the estimated shipping cost by adding items to your cart, proceeding to checkout, and entering your shipping details. The exact shipping fee will be automatically calculated at checkout.

⏱ How Long Will It Take To Receive My Order?

Shipping times vary based on your location and local postal service. General timeframes:

Orders ship within 1–7 business days after production begins

Delivery typically takes 3–10 business days after shipping

Some locations may take 1–3 weeks to arrive

Please Note: Due to COVID-19 and high order volumes, shipping carriers may experience delays of 7–15 additional business days.

🏠 Multiple Addresses

We do not offer delivery to multiple addresses per order. Please place separate orders for each address.

At AURA Jewelry Store, your satisfaction matters to us. However, due to the nature of our products and for hygiene reasons, all sales are final and we do not offer returns or refunds.

📌 Final Sale Policy

Because jewelry is a personal item and may be exposed to skin, oils, and environmental conditions, we are unable to restock or resell returned items. This ensures every customer receives a brand-new, untampered product.

📦 Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please email us at in the contact tab within 48 hours of delivery with the following:

• A clear photo of the item
• A description of the issue
• Your order number

We will gladly resolve the issue by offering a replacement or store credit, depending on the situation.

❗ Non-Returnable Items

We do not accept returns on:

• Worn or used jewelry
• Personalized or custom items
• Sale items or discounted bundles
• Gift cards

📧 Contact Us

Have a question or concern? We’re here to help.