Privacy Policy for AURA Jewelry Store

This Privacy Policy describes how aurajewelrystore.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information.”

Device Information

• Examples: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, how you interact with the Site
• Purpose: to load the Site accurately and to perform analytics on Site usage to optimize our Site
• Source: automatically collected via cookies, log files, web beacons, tags, or pixels
• Disclosure: shared with our processor Shopify

Order Information

• Examples: name, billing address, shipping address, payment information (including credit card numbers), email address, phone number
• Purpose: to fulfill orders, process payment, arrange shipping, provide invoices/order confirmations, detect fraud, and send related marketing communications
• Source: collected directly from you
• Disclosure: shared with Shopify and shipping/payment partners

Customer Support Information

• Examples: details you provide when contacting support (e.g., issue description, contact info)
• Purpose: to provide customer support
• Source: collected from you
• Disclosure: may be shared with customer support tools such as Shopify Inbox or email systems

Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, contact shopify for deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us deliver services and fulfill contracts. For example:

• Shopify (store platform): https://www.shopify.com/legal/privacy
• Legal requests: we may share info to comply with legal obligations or protect our rights

Behavioural Advertising

We may use your Personal Information to serve targeted ads or marketing communications:

• Google Analytics: https://policies.google.com/privacy
• Facebook Ads: https://www.facebook.com/settings/?tab=ads
• Google Ads: https://www.google.com/settings/ads/anonymous
• You can also opt-out via: http://optout.aboutads.info

Using Personal Information

We use your Personal Information to provide services: offer products, process payments, ship orders, and send updates about new products/offers.

Lawful Basis (for EEA residents under GDPR)

• Your consent
• Performance of our contract with you
• Compliance with legal obligations
• Our legitimate business interests (that do not override your rights)

Retention

We keep your Personal Information unless and until you request its deletion. Contact us

Automated Decision-Making

We do not engage in fully automated decision-making that has a significant legal effect. Shopify uses limited automation to prevent fraud (e.g., temporary denylisting of IPs or cards).

Your Rights

GDPR (EEA Residents)

You have the right to access, correct, update, or erase your Personal Information. Contact us to exercise these rights. Your data may be processed in Ireland and transferred outside of Europe. Shopify's compliance info: https://help.shopify.com/en/manual/your-account/privacy/GDPR

CCPA (California Residents)

You have the right to access the Personal Information we hold, request deletion, or ask for corrections. Contact us or designate an authorized agent to act on your behalf.

Cookies

We use cookies to enhance your experience and provide services. Types include functional, performance, advertising, and social media cookies. You can control cookie use in your browser or via opt-out links.

Key Cookies We Use:

NameFunction_abAdmin accesscartShopping cartcheckout_tokenCheckout process_shopify_yAnalytics

More on cookies: https://www.allaboutcookies.org

Do Not Track

We do not alter data collection when a Do Not Track signal is detected, due to lack of industry standard.

Changes

We may update this policy as needed. Changes will reflect new practices or legal updates.

Contact

For questions or complaints, contact us in the "Contact Us" tab on the website.
Last updated: April 13, 2025