Returns & Refund Policy for AURA Jewelry Store

At AURA Jewelry Store, your satisfaction matters to us. However, due to the nature of our products and for hygiene reasons, all sales are final and we do not offer returns or refunds.

📌 Final Sale Policy

Because jewelry is a personal item and may be exposed to skin, oils, and environmental conditions, we are unable to restock or resell returned items. This ensures every customer receives a brand-new, untampered product.

📦 Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please email us at in the contact tab within 48 hours of delivery with the following:

• A clear photo of the item
• A description of the issue
• Your order number

We will gladly resolve the issue by offering a replacement or store credit, depending on the situation.

❗ Non-Returnable Items

We do not accept returns on:

• Worn or used jewelry
• Personalized or custom items
• Sale items or discounted bundles
• Gift cards

📧 Contact Us

Have a question or concern? We’re here to help.

Thank you for supporting a small business that values quality, safety, and your peace of mind. 💎